FAQs

What are pure organics and nutrients?

Pure organics and nutrients are botanicals, proteins, sun-filters, and vitamins, found in each Love Inside Out product. Rosemary, Coconut Oil, Green Tea, Lemongrass, Sandalwood, Vitamin E, and Aloe are examples of our pure organics and nutrients. They protect, add shine, and are vital for healthy hair and skin.

How do Love Inside Out's products smell?

All of our products have clean, fresh scents. We realize smell is important. We have chosen light, uplifting fragrances and warn they are highly addictive.

Does Love Inside Out test on animals?

No, our products are salon-tested on people. We never test on animals.

Is Love Inside Out green?

Yes, Love Inside Out is extremely eco-conscious and strives to be a low-impact company. We put the environment first when producing, packaging, shipping, and marketing our products. We have an aggressive recycling program and try to reuse whenever possible. We remind everyone to reduce their carbon footprint on every bottle and printed material. These are just a few examples of what we are doing for our earth. Check out http://www.loveinsideout.com/about/environmental/ to see what you can do.

What's the difference between Love Inside Out and store brands?

Love Inside Out is a professional, eco-luxury product line. We use high-quality ingredients and pure organics and nutrients. Our products are concentrated, not diluted with water like other brands. A little bit goes a long way. This is good for you and the environment. Our products are all color-safe and have clean, fresh scents. Love Inside Out provides you with detailed directions called Love Notes and videos teaching you about each product. Love Inside Out's products are also uplifting with fun names and positive messages.

What are product videos and where can I find them?

It's important to know how to use products properly. We want to teach you the correct way to use our all of our products. In addition to the detailed Love Notes, we have short product videos for each product. They explain what a product is, what is in it, who it's good for, and how to use it. These videos can be found on the individual product pages of our website at http://www.loveinsideout.com/shop/.

Does Love Inside Out offer free shipping?

Yes, Love Inside Out offers free shipping in the United States for all orders over $60.

What is clubLOVE and how do I sign up?

Love Inside Out's clubLove is FREE and its members receive 10% off all products on our website, expert hair advice, special offers, and the latest news. Go to the join clubLove section at the top of our website and enter your email. Press sign up and follow the directions. It's fun and easy.

Who is the great hair guru?

Synneve is the great hair guru. She's the founder of Love Inside Out and has over 15 years experience in the salon industry. Her purpose and passion is to teach women how to look and feel great. She provides the products and information to help women achieve the best hair day possible.

What are Salon Secrets?

Salon Secrets are short instruction videos located on our website. During these hair how-to videos, Synneve, teaches women everything they need to know about their hair. From how to properly apply products to styling tips to cutting your own fringe, Synneve covers it all. The information is useful, original, and you haven't heard most of it anywhere else.

What is the Love Inside Out guarantee?

Our products are all 100% guaranteed. We guarantee you'll love our products inside and out or we'll give you your money back. Contact customercare@loveinsideout.com with any questions or comments.

How can I stay connected to Love Inside Out?

There are several ways to stay in touch with us. In addition to becoming a clubLOVE member, join us on Facebook, Twitter, and You Tube.

Does Love Inside Out sell or rent email addresses?

No, Love Inside Out will never give your email address to a third party. We believe privacy is important and respect your right to keep your information private. Under no circumstances will Love Inside Out share any personal information it collects.

Does Love Inside Out give back?

Yes, we donate a portion of every sale to several non-profit organizations in Maui and throughout the world. Doctors Without Borders, Heifer International, One, St. Jude's Children's Research Hospital, American Red Cross, and many others are among those we support. When you buy Love Inside Out products you can feel good about doing your part to make the world a more beautiful place.